Ryzing Community Board/Bingo/Bingo Community Help

Answered

GIFT BOX

Christine Dustin
asked this on April 26, 2012 04:08 PM

EVERY TIME I CLICK ON GIFT BOX IT DISAPPEARS AND THERE IS NO VIDEO? ALSO WOULD BE NICE IF YOU PUT SOME KEYS IN THERE AS GIFTS I HAVE PLAYED SINCE THEY STATRED GIVING KEYS AND I HAVE ONE 10 AND THATS IT PLEASE FIX THIS I LOVE PLAYING BINGO RYZING

 

Comments

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Bobbie Zeal

Having the same issue here.

April 26, 2012 06:11 PM
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Dawn Wheaton

I am having the same problem. And I can't use the advertisement either, I get booted out. So, not only do I not have keys, but no bucks, no silver cards, and I can't play a game that I like. This is so unfair, as I see the same people winning all the time.

April 27, 2012 03:06 AM
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Al Polchinski

Having the same problem here I'm missing out on 1000 plus gold cards  1000 plus silver cards  and about 700 BBs

April 27, 2012 06:12 AM
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Ryzing Player Support
Ryzing's Player Community

Thanks for your posts everyone!

Our developers worked very hard to push out a quick fix to the video. You will see a new button on the header where you can click to watch a quick ad and collect extra BBs, Gold Cards and Silver Cards. 

Have a great day! 

April 30, 2012 05:33 PM
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Holly Lowry

i really need my gift box back, i need that to continue playing, please fix this.

June 23, 2012 09:38 AM
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Becky Mickelsen

only get gift boxes at can you please help me

June 27, 2012 07:49 PM
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Susan Hillis-Halliwill

you say you put out a quick fix ryzing but yet my videos keeping disappearing. Please fix it and get it right this time.

July 01, 2012 03:22 PM
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Becky Mickelsen

Please help me get my gift box back,it is completely gone

July 03, 2012 01:39 PM
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Lesley LeBlanc

 I haven't had the gift box for almost 2 weeks and i have sent in a complaint but never even got a response of rzying receiving it. PLEASE answer and get the gift box back asap -

July 05, 2012 09:54 AM
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Ryzing Player Support
Ryzing's Player Community

Thanks for your posts, everyone!

We recently found out that not all of the video ads support Secure Browsing on Facebook. To watch more ads and collect bonuses, simply disable your Facebook's secure browsing.

Go to the following link and click on the blue "edit" link under Secure Browsing. 
https://www.facebook.com/settings?tab=security

Make sure you un-check the box and click on "Save Changes" and refresh the game. You should now be able to see the yellow gift box to watch these ads.

If you do not want to change your security settings on Facebook, another option is to play Bingo by Ryzing on our own website at www.ryzing.com/bingo.html . From there, you should be able to see the yellow gift box.

Please keep in mind that the yellow gift box will appear when there are videos to show, which may not be all of the time. 

Thanks for being patient and have a great day!

July 10, 2012 04:20 PM
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Carmen Santiago

I'm having the same issue.

July 14, 2012 03:25 PM
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Anna Story

why is it that i been getting my gift boxes and not playing the game yet only got 200 silver cards in 4 hours please and in the puzzle game i cant play gold but u give gold i need the silve not the gold its not fare to us that cant play golod room we should get silver cardsalso when using our keys i need thoes silver not gold i realy like this game if u cant fix it i will live whith it and thank you for hereing me vent 

July 29, 2012 06:24 PM
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Mary Basham

its been 6 days and i have not got 1 gold box, i play about 12 hours a day, i even went to your web site above but still no gold boxes. how can others get the about every min but i dont get 1 in 6 days and i play 12 hours a day, its not fair, i really dont see a point of play the game cause its not fair. i should get them like everyone esle. 

September 05, 2012 09:48 PM
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Jake Freeman

my gold boxes is gone to i only get 3 a day. i like to know how others get them but me and my room mates don't. i got 2 room motes that also play the game, and they not getting them at all. why is this and when will it be fixed,

September 05, 2012 10:26 PM
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Nancy De Rosa Dean

YES THE SAME WITH ME IM SICK OF IT , THIS SITE IS NOT FIXED AND RIPPING US OFF  BY NOT HAVING THE GIFT BOX, NO CHANCE TO TRY FOR $$$$$$  MAYBE YOU SHOULD REPORT THEM TO THE BETTER BUSINESS BUREAU  FOR SAYING THERES $$$$$  AND YOU CANNOT PLAY, THATS FALSE  ADVERTISING!!!!!!

September 06, 2012 01:07 AM
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Nancy De Rosa Dean

I WENT TO THE WEBSITE STILL NOT WORKING!!!!!!

September 06, 2012 01:10 AM
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Nancy De Rosa Dean

WE ARE GETTING RIPPED OFF!!

September 06, 2012 01:11 AM