Ryzing Community Board/Bingo/Bingo Community Help

Answered

why dont i have abox to chat to other people\

Peggy Norris
asked this on September 19, 2011 03:01 AM

cant see chat box or where i can spin for the slots at bottom of page\

 

Comments

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Ryzing Customer Support
Ryzing's Player Community

Hi Peggy - can you tell us what browser you are currently using?  Try switching browsers to something like chrome or firefox to see if this helps resolve the issue and let us know.  Thanks!

September 19, 2011 05:57 AM
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Diana Goble

I cant see chat box either and im using chrome

September 20, 2011 12:05 PM
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Diana Goble

I have chat box but cannot chat..no place to chat

September 20, 2011 12:06 PM
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Ryzing Customer Support
Ryzing's Player Community

@Diana - are you playing our game on www.ryzing.com or playing through Facebook?  Can you try closing completely out of your browser and opening it up again?  If you're still having this issue and able to send us a screen shot of what you're seeing on your screen that'd be great.

September 20, 2011 05:39 PM
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Jeanine Hilber

playing on chrome, the blinker shows up but nothing I type in shows up, but I can see everyone elses chat.

using windows 7 and normal not high security.

November 13, 2011 05:52 AM
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Ryzing Player Support
Ryzing's Player Community

@Jeanine - thanks for your post! Are you always having this issue of not being able to type in the chat box? If you cannot type, try clicking on "My Profile" and exiting out (just a quick troubleshoot tip!) And let us know if that helps! Thanks and have a great day!

November 14, 2011 12:10 PM
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Delores Byars

WELL, IF I LEAVE A MESSAGE AND THIS COMMUNITY IS CLOSED HOW WILL LEAVING A MESSAGE HELP ME WITH MY PROBLLEM? SINCE THE HACKING ISSUE, SEVERAL GAMES HAVE NOT BEEN WORKING AS THEY SHOULD.  FIRST BINGO BLITZ AND THIS BOTH WILL NOT ALLOW ME TO USE THE CHAT AND SLOT FEATURES AND ON BINGO BLITZ AND BINGO BASH I CAN NOT SEE ALL THE ITEMS TO COLLECT OR COLLECTED.  I WISH YOU WOULD GET THE HACKERS OFF FB AND CORRECT ALL THE PROBLEMS THEY HAVE CAUSED.  PLUS WILL YOU GET THIS MESSAGE?  THANKS, DELORES B

November 24, 2011 01:30 AM
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Delores Byars

I can not scroll down to use the chat or the slots. I am playing through FB & prefer not to change browsers.  If I can upload these pic's you can see what problems I am having. The thing is that last week for only one day, the page actually scrolled down and I was able to play the slots and chat.

December 20, 2011 10:42 PM
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Barbara O'Keefe

I have the same problem but it is hard to find the answers her so please e mail me at baroke2@aol.com with an answer please

January 05, 2012 08:26 AM
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Barbara O'Keefe

I am using Google Chrome I cleared the cache and ran a virus scan yesterday to no avail.

January 05, 2012 08:28 AM
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Michelle Buozis

having the same problem not able to play slots or chat

February 03, 2012 11:09 PM
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Tanjarena Mattison-Miles

I have the chat box, but I can't chat. However, it will let me add Smileys to the chat while using the Safari Browser. In Firefox, 

I can't even see the box to type my chat stuff in. What's going on?

February 11, 2012 10:17 PM
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Debbie Hornsby

i have the chat box and can type in it and enter but there is no one else there.

 

February 13, 2012 10:33 PM
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Frances Gaudes

I am having the same problem. I can see the chat box and if I type into it, but cannot see anyone else. I tried using google chrome but that doesn't help

 

 

February 23, 2012 06:36 PM
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Laverne Oiyotte

i am having the same trouble, cant see the chats. can yous please help me? to get it back on, thank yous

February 23, 2012 11:47 PM
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Lori Brown

I cannot see anyone that is in the room to chat with; could see my chat last week but now I can't. Help!

February 25, 2012 08:08 PM
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Laura Treharne

Hi

I am having the same problem where I can see chat box and my own chat but not what others are saying it was working fine yesterday but then just disappeared.

Please Help      

February 26, 2012 03:50 AM
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Jana Troutt

My chat is not showing up anymore when I play bingo. What is going on?

February 29, 2012 11:44 AM
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Kimberly Brown

MY CHAT BOX IS HIDDEN BY ADS PLEASE HELP.

March 03, 2012 12:31 AM
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Kimberly Brown

I AM USING CHROME

March 03, 2012 12:32 AM
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Bernadine West

i am having problems seeing chat room in bingo by ryzing can you please tell what to do 

March 05, 2012 10:06 PM
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Diane Bratt

I am still unable to un mute chat box !!!!!! 

Problems go unfixed, unacknowledged and totally ignored.

As multiple people are having the same issues it is obviously on your end not ours.

Does anyone even lookl at these comments?

FRUSTRATED AND ANNOYED - I WILL NOT BE PLAYING WITHOUT CHAT BOX TO USE

I will however continue to collect daily credits and share with my teamates.

                                       Diane Bratt

 

March 12, 2012 01:24 AM
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Kenny Justice

i have the chat box and can type in it and enter but there is no one else there.

March 13, 2012 02:03 AM
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Stacey Mandrell

I have read all other complaints. I am in the puzzle room as of today, using google chrome do not have a chat room or slots and don't know how to send them to you! please help me very frustrating!!!!! Also didn't understand how the puzzle room worked even though it said there were 2 hours leftand used all my bbs and tokens i've been saving what a waste very, very upset don't know if i will keep playing if not reimburst for some of it......thank you

March 14, 2012 02:45 PM
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Diane Bratt

WHY ARE YOU NOT RESPONDING TO THESE COMPLAINTS?

I understand it takes time to fix things, but even you would have to admit this is much much too long.

 Your Costumers have been complaining about these chat box issues for weeks now, over a month in fact.

We deserve a response, to have this fixed in a timely manner, and COMPENSATION for the frustration and lost play opportunities. 

March 15, 2012 01:19 AM
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Tiffany Sterger

I also can not see anyone else's chats!?!?!?

March 15, 2012 01:46 AM
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Pat Mason

my chat box is blank  the muted sign has a big X on it cannot remove it  what can i do to fix this   please email me at hermanm@centurytel. net  thank you this is very frusrating   there are quite a few having the same problem

 

March 18, 2012 11:34 AM
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Diane Bratt

Muted Chat Box       Why have you continued to ignore this issue !!!

For over a month complaints have piled up about this issue. No response or fixes. 

It is beyond frustrating !!!

 

March 19, 2012 10:22 AM
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Evelyn Johnson

i was chatting than all the sudden  i couldnt anymore?or see a thing? i wanted to finish chatting?what happened n how do i get it back?

March 20, 2012 11:54 AM
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Bon Bon White

I AM HAVING THE SAME PROBLEM.  IT WILL NOT SCROLL DOWN ENOUGH TO SEE CHAT,

March 21, 2012 10:48 PM
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Diane Bratt

FIX THE ISSUES WITH MUTED CHAT BOXES  

TIRED OF ASKING NICELY !!!!!!

March 23, 2012 01:33 AM
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Carol O'Toole

I agree with Diana this is beyond frustrating especially when you are new to the game and all of this is happening. I don't know how to do a snap shot and I am handicapped so it is hard for me too do. I have no chat box, I can't add teammates.etc. so I definately would like and email sent to me with a response my email addy is buttercup8868@yahoo.com Thank you for your time

March 26, 2012 03:49 AM
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Lindsey Renee

having same problem everyone else is having but why aren't we getting an answer? what good is this sight if you do nothing about it.  Lindsey johnson and her mother rose johnson.

 

March 31, 2012 09:29 PM
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Beth Fisher

have chat box can type in chat box but cant see anyone else typing in chat box please help

April 14, 2012 04:48 PM
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Tom Schwarz

i have a chat box but cant see any body else chatting

April 19, 2012 12:09 PM