asked this on August 14, 2011 01:14 AM
can't get into game play
I HAVE PLAY 2DAY UNTILL NOW
I was playing and got the reload message, and I did. It will only load to just before lobby. I can get into profile, buy cards etc. not the lobby. I then get the trouble shooting box. I have tried everything and cant get it to finish loading.
was playing bingo everything was fine then got booted cannot get back into game have tried everything ...problem must be on your end please help!
unable to play, cards not downloading, have tried refresh and still no bingo cards
i cannot get on the game as well it loads bit does not open up to play
Thanks everyone for your posts! We're aware of the issue and are working on resolving it ASAP to get you back in the game. Thanks for your patience!
still not workin. its been hours
Cannot get into the Bingo or Treasure games!!!!!!!!
Same Here. Can't get into Lobby.
been trying to play for over 4 hrs and still nothing on either game
I have been playing until today i cannot get into the game please help
stuck at game loading for the last 2 hours also the same with treasure and philly.com
still not working
The game is now back up and running. Thanks for your patience!
as much as i play you would think that i woulout againd be able to play sunny days jackpot w/o me having to play 12 exact games. hit my 12th it was silver, didn't think about it being silver..sunny days had already kicked me out so when i went back. they kicked me out again, went back and won a bb to late to play..the jpt game it was over. not happy. i spend 90% of my time on fb playing zynga games and others so i spend ect..pissed.
will not let me play in sunny money room keeps telling me i need to play at least 0 more games
@Julia - thanks for sharing your thoughts! We currently ask players to play 12 games to get into the Sunny Money room where we give away up to $50 cash every day WOW! If you missed your chance to play one night you'll definitely be able to get another chance since you seem to play so often. We're wishing you lots of luck on your next big win!
@Diana - let us know if this is still occurring when you try to enter the room?
No will play 12 games then try do get in and it will tell me i have to play 0 more games to enter, this is the 3rd day it is still telling me that again and i can't add any teammates that keeps telling me a error occurred. thank you diana
still can not play in sunny money when my bbs are gone i will not be buying any more. this game will not let me play foe the cash i wasted my money on this game. will not happen again.
you answers these questions, I want something done now,,, this sucks big time! come here to relax and can't play!!!!!!!!!!!get to the open page and hear music but nothing else<<<< hope to hear what can be done about this soon
Same thing with me , loads everything there but cant get into the lobby
I'm having the same problem. I've been playing alot today and now this started. Please fix this problem.......
im having trouble get the whole board to show up i only see the cards and slot nothing else
can´t get in wont star
this is Diana again still cant get in to sunny money it is still telling me i need to play 0 games. i know you have to play 12 and i am playing 50 and then it tells me i need to play 0 more Thank you Diana
I try to get on this game at 9:00 o clock and its givin me problems every night this is bs I feel sorry for the people that actually pay real money to play why is this
Thanks everyone for your post! Due to an overwhelming amount of people logging onto the game at the same time our servers decided to take a short break without asking us! We're working on updating them so that they can handle the volume and ensure that everyone can get into the room. Thanks for your patience and we apologize for the inconvenience!
tried for about half an hour around 9 oclock tonite to get in said it was loaded but wouldn't let me go anywhere wouldn't even show lobby wanted to watch the sunny money game whats going on this is the 2nd or third time its done it when it told me to click on different things to get in it still would let me
gets to were a player thing pops up and feezes me from getting in game--just sits there
@Deborah - this issue should be resolved for tonight's game. Let us know if you have issues again tonight.
@Bryan - we were doing some maintenance today so let us know if you're still having issues getting into the game.
Diana again still can't play in sunny money i will play 12 games and it will tell me i have to play 0 more games can you fix this or not please let me know thank you Diana
Any idea why no-one can accept my 'team requests'? I can accept most of theirs, and we have no problem with 'friend request, but my team invites are not accessable.
Why won't it load
Every night between 8;30 and 9;10,I cannot get into bingo lobby..It says it is loaded, but just sits there.Then I get Whoops1 something went wrong.Can never play any jackpot games or watch Sunny money that I entered..What's the problem..If it happened once,no problem,but over a week now.
am having the same problem and its the same time every night where if I leave the room cant get back into the game.It says it has loaded but wont connect to lobby.
so whats going on, cant get into play tonight
the game will not open for me , keeps saying connection timed out . have tried all on pop-up that states the troubleshooting guide. then whe i tried to send report to you it says error please fix this ty
i can't get in and now can not play for the $50.00.
Almost everyday at the time of the Room 6 Jackpot or Sunny Money the system is down and can NOT GET IN THIS IS SO NOT RIGHT update your system or something to handle all the people we pay for cards and like to see the games or refund our bbs.
yeah, they better be doing something, for us people who were unable to play tonight, now the game is over, and me missed out on the sunny money game, cause its now over, and its not right. Better be crediting us something.
was plaing just fin. then got enough buck to play sonny money, got a message to go there now so i tried been shut out of all
I can't get in to the game my cards are only going to 4 cards i need 12 and I did sign up for that game. plase help !!!!!!!!!!!!!!
Hey, What is going on?? I haven't been able to play since Aug.14, 2011. The page comes up, but unable to play.
what part of premimum service does this fall under??? when you can't get in for cash games....hummmm get your act together please
I bought 4 cards...reloaded because it froze up...and then I could'nt get back in. I lost my BB's for that game. Thanks.
I want my bbs back the $125 i played for jp room 6 today you buy and can not get in thats ridiculous about to stop buying and playing
I keep getting an error when I try to load the page
I can not get into the game?
Game will not load. Can't even get into the Lobby.
WAS IN THEN POOF!!!!!!!!!!!!!! NOW SPECIAL GAMES IA ABOUT TO START AND I AM ENTERED AND I CANT GET IN!!!!
NOW CAN HEAR MUSIC BUT NOT LOADING ...SAYS WHOOPSSS...YET WONT SEND A REPORT OF IT...WHAT IS GOING ON...AND SORRY FOR THE CAPS JUST NOTICED THEY WERE ON...SORRY...NOT YELLING
Again...went to lobby,Loaded...waited........Then "WHOOPS!" Every night at this time I cannot play.Will probably get in at (:00,but,too late..I won a Jackpot pass and cannot use it because I can't get in to play.Please schedule All Jackpots games at different times please..Not working out with them all at the same time..Thank you..
not able to get in
This is so ridiculous already Ryzing, every night at time of JP's can not get into your site very frustrating I want my $125 back for monday night room 6 jp can not ever get in at that time. This site needs help
the game is not working am disappointed was working all day now night time not working
Hi everyone - we're aware of the problem and trying to get the issue resolved ASAP! Thanks for your patience!
Help! Past two nights I can't get in the play the 8pm game.............!?
will you have it fixed in time for the big game at 8pm. we all have cards for that game at 8pm
@Donald - if you placed cards in the 9pm ET game and are unable to enter the room the game will still play and your account will be credited if you win so no need to worry.
@Laura - we are working on issues w/ the volume of players that are trying to enter the room and are making this our top priority to get fixed. Thanks for your patience!
yesi understand that, but it would be nice to be able to watch your cards, and play the game, two nights ago, i couldnt even get in to place cards, at all
Played my 12 games to get into Sunny Money. Tried for over 30 mintes to get into game, wouldn't load. Finally loaded at 9:05 but too late to play tonights game. Frequent problems loading and have tried all your hints. What;s the problem? I play other games and they load fine.
site says loaded success but thats all that it does it never shows the bingo home page and then woops comes up help please
wont let me in sunny money. says i have enough points takes them and there is no play button
Thanks for your posts everyone! We've been working all day on a resolution and hope to have everything up and running by tonight's game! Thanks for your patience and we hope to see you in the game soon!
i played earlier now i cant get into any of the games can you please fix it so i can play please
I have not been able to play bingo for 3 days now. Guess I'll have to find another bingo site.
I HAVEN'T BEEN ABLE TO PLAY FOR 5 OR 6 DAYS NOW. THIS IS CRAZY
what is the problem havent gotten to play this game for 6 days i wish this would be corrected soo
I was playing, But now I can,t reload.
Was in the middle of a game and site froze. Now I can't reload.
Keep getting an error message that means nothing to me.
Can't you get this site working properly????????
@Donna and Bobbie - our hosting company is currently having issues which is why you're not able to access the game. We are hoping that they resolve things on their end shortly. Thanks for your patience!
@Timothy, Sharon & Janet - we'll be following up with you shortly to see why you haven't been able to play over the last week. Thanks!
I am having the same problem as the others before me. Whats up.
I wont be buying ANYMORE bingo bucks from you lost my cards and not credited for the bingo I got before game went down......Pogo here I come!
@Christine & C Dikkilee our hosting company is currently having issues which is why you're not able to access the game. We are hoping that they resolve things on their end shortly. Thanks for your patience!
I think everyone should get some free bb for our troubles
I got my cards for Sunny Money roomlast night. Game would not load cards tonight. Why??
Wanted to play Sunny Money (had credits) but would not let me get in. WHY?????
I played 12 games to get into the Sunny Money Room and when it was time to start game play....the game froze and i lost the game and my credits...not a very happy camper here????
I had my cards for Sunny Money entered yesterda but when went in tonight said I was entered but no cards and kicked me out very upset not the only one who had this problem
tried to play other games all day and kept getting kicked out and losing all my credits not happy at this point
I had my 12 cards and was ready to play and game was locked up now shows have to start over again to get 12 cards to Sunny Money again. Will I get credit for this or am I just out of the 12 cards.
wanting to report loss of game entry to sunny money on 9/11/11 patricia j damico. nanapjdee@mail .com
Sunny Money 9-11-11 - Cards would not load. Numerous people had this problem. Also I lost my qualified 12 games entry.
Thanks for your posts everyone! This weekend, our game experienced some technical difficulties due to an outage with our hosting provider. We understand that this outage effected some players ability to enter the Sunny Money game and apologize for the inconvenience that this must have caused. We are working diligently with our team to ensure that this problem does not occur again and have credited your account with 250 Bingo Bucks for your patience and understanding.
Thanks as always for your support and let us know if there is anything else we can do to help.
I have been trying to get into game play and it is not letting me again. I played my 12 games today, help!!
Is there an ETA when we can get into game and play again , All mine does is say loading lobby and that is it.
I really like this site- too bad I will probably not play too much more...... I`m beyond frustrated- I play the 12 games - pop up says "go to Sunny Room and play" .... lobby won`t load forever then when it does I lose all 12 games .... cripes !!!!!
Well your app froze tonight and because of it i could NOT play the sunny room game!!!why would i play 12 games to enter this room only to be froze out? I hope you fix this problem....otherwise i dont find it worth playing without a challenge!!!!
make that the sunny money room!!!!!sorry!
I cant get into the game..I have a problem with a few games. Why is that ..
I got in once and now can't get back in to play. What's the deal with this?
Once again...cannot access Bingo By Ryzing site. THIRD time since Sunday. Keep receiving error notice.
What's the problem this time? It's becoming very annoying.
People are leaving and going elsewhere to play games because of the problems here.
I have been trying all day to get into Bingo by Ryzing with no luck. All I get is a white screen...not even a error message...just blank. PLEASE let me know what the problem is...there isn't enough comments about it today to make it seem like it is a problem for others. Thanks
signed up for the sunny9pm game.. and it told me to register i did but it wont let me in the game. this is the second time it has done this to me. what is wrong.
Thanks for all your posts - we have been working on the issues of entering the games over the last day and are hopeful that they are all resolved. Yay! Please let us know if you continue to have any issues entering any of the rooms going forward. Thanks as always for your patience and have a great day!
why cant I play in broadstreet when the hockey stuff is there?>???????
@Jim - thanks for making us aware! We are looking into this and hope to have it fixed shortly. Thanks for your patience!
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