Ryzing Community Board/Bingo/Make A Suggestion!

winnings not credited

Sidney Meuth
posted this on July 14, 2011, 10:18 PM

I played in the jackpot room tonight July 14, 2011. A screen came up and said that I won 5th place which is 50 cents. This amount was not credited to my account. Thank you.

 

Comments

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Norma Warren

I played and won several jackpots of 900-1200 between the hours of 2;00am and 7:00am on July 14, 2011.  Please credit.  The points were credited and removed.  The losing is terrible but the taking of the points is worse.

July 15, 2011, 2:37 AM
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Rita Goetz

i had over 6 or 7 hundred points and now i don't have them

July 16, 2011, 6:29 PM
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Dolores Moreno

i won $5,00 and it hasnt been credited either

July 16, 2011, 8:58 PM
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Pamela Chinn

i played in Sunny Days and won secon place- didn"t get my 225 bingo bucks or gold card

July 17, 2011, 10:49 PM
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Annette Vaccaro

I just won first place in the penny room about a minute ago 35 bbs please credit my acct

July 18, 2011, 6:56 AM
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Susan Corbier

i was playing bingop by ryzing and got ripped off for credits because the mouse  or whatever just kept spinning. just don't like losing credits when thier so hard to come by. ty sue

July 20, 2011, 3:11 PM
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Wanda King

My credits were not posted to my account after playing in the self-daub room. HELP!

July 20, 2011, 10:54 PM
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Brenda Jones

i won 1199 plus 349 and was not creidted

July 21, 2011, 2:59 AM
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Terry Jones

i had 242 bb and when i purchased 4 cards at 10 bb a piece it took me down to 67 bb why did it do that

 

July 21, 2011, 12:02 PM
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Chris Mezick

I played tonight and won 300 bb but it only credited about 15 or 20 to my acct!

July 21, 2011, 9:55 PM
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Pamela Chinn

I played tonight and in penny games-won 1st place which was 450 bingo bucks and second which was 5. I didn't get anything! this is the third time this has happened to me and it really doesn't make me want to play anymore! 

July 22, 2011, 1:51 AM
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Deborah Mills

I played in the sunny days room and won a second place AND third place prize but nothing was credited to my account...now thats not right.  I would appreciate my winnings now.

July 22, 2011, 2:20 AM
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Marilyn Newton

i won 198 bbs and didn't get credit for them

July 22, 2011, 11:14 PM
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Dorothy Cayce

won grand prize the turtle didnot get it

 

July 23, 2011, 4:41 PM
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Michael Martel

not fair i won 3 or 4 bingoes and did not get credit for them

July 23, 2011, 7:33 PM
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Carol Scott

Yesterday I won 100 bb's and 389 bb's on Mark it Yourself Caffeinated but didn't receive them.  ??

July 24, 2011, 9:20 AM
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Carol Scott

What's the use in winning if you don't get all the bb's?  I won 418 bb's in Manual Mark Caffeinated a few minutes ago & got about 200 bb's.  What's going on?

July 24, 2011, 4:40 PM
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Jim Meredith

I WON TWICE TONIGHT..1000  JACKPOT AND A 350.00 GAME..I NEVER RECIEVED MY MONEY FOR EITHER..BUT THEY MADE SURE THEY TOOK MY 40 FOR PLAYING EACH TIME...JIM MEREDITH

 

July 25, 2011, 12:21 AM
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Joanne Stanley

hi i won bingo today and not only i did not get paid but you took 1000bbs from me why     can you give them back please    it is bad enough that i put up with bad language and sexual talk on this website but taking my money  whats up please credit me the money

 

July 25, 2011, 2:36 PM
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Joyce Gant

I* won the cake bingo and instead of crediting my account I have no more money to play with

 

July 26, 2011, 11:13 PM
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Gena Blair

I have won 2 1st place ($1000 BB) tonight, and received about 50 total BB. I know one of them I split with another, but it should have been  500. The first one was my first game of the night and I got  maybe 50 credits. I am new and don't have many to play with anyway, but when I am spending 50 to buy in, then win and get nothing - just makes no sense to keep trying. How does this get credited? Who do you complain to?

July 27, 2011, 2:28 AM
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Reg Frickey

Playing

5120639 I got 3 bingos for 50 bbs each and didn't get credit for it. I am getting tired of being ripped off. Getting tired of the kids in the room and crap in Sunny Days, we have complained to Jenn K she has been some help but now being ripped off again it is the last straw. Can't even find a dam email to email you people on this. Ryzing is SUCKING BIG TIME either fix it or dispose of it.

July 27, 2011, 4:52 PM
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Laura Digilio

I just palyed roys real cash room and came in 4th place I should have won 4 gold cards and did not recieve them...

 

July 28, 2011, 7:24 PM
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Nita Miller

there was a few times it said i won but did not get the bingo bucks

July 29, 2011, 9:37 PM
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Enu Allen

I've played Bingo for and won three GAMES and don't know how to retrieve  or 

git my winnings I don't even know how to see the @#@ da!....Thing

July 30, 2011, 8:54 PM
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Debbie Howitt

i just won 10 bb and another game i won but cannot remember how much i was never credited. whats going on? you win and nothing is credited! please fix this

July 31, 2011, 10:17 PM
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Lesa Pleasants

was playing high rollers and won 50 bingo bucks didnt get the credit.thanks

 

August 2, 2011, 10:35 AM
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Brenda Thackr

I played a few games this morning 8/2/11 I had 5,400 something cards paid 300 for this one game for 10 cards winnings were 1,000,000.00 Grand--- 2,000 next etc. I won the 2,000 and they are still not credited to my account.

August 2, 2011, 4:34 PM
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Sunny Ashe

i won a couple of times and got nothing. I would like to be credit for that please.

August 2, 2011, 4:42 PM
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Connie Beeler

i had auto dauber and call .won twice and didnt get credit

August 5, 2011, 1:56 AM
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Lisa Alverson

I played in the manual mark room and won the grand prize of 634 bingo bucks and they were not credited. this game sucks and I will not be back

 

 

August 5, 2011, 4:14 PM
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Jackie Johnson

I just played the 1,000,000bbs game in High Rollers and I won 1st place 300 bingo bucks but they were not credited to my account.  Please check into this and credit my account.  I would really appreciate your assistance in this matter.  Thank you.   Jackie Johnson

 

August 6, 2011, 2:24 PM
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Renita Diekemper

August 5th I played for quite a long span.  I won quite a few, but no bb's were credited.  Tonight the same thing happened.  I won 25 BB in a room, 1st place.    No credit was given.  Hope you get this worked out.  I really would like to play some more.

August 6, 2011, 9:02 PM
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Sheri Remelgado

2 days in a row i wong 25 cents and it only gave me 5 cents, i won alphabet soup tonight. the 10 oclock game it said i won 25 but only gave me 5 and same thing happened last night

August 6, 2011, 10:06 PM
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Sheri Remelgado

never mind i got them]

August 6, 2011, 10:38 PM
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Sheri Remelgado

just won 83 bb  not credited  what is up with game today

August 6, 2011, 10:49 PM
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Charles Bennie

i have won several pots to night but inm not geting my bbs all im getting are votes i should have about 200 more bbs. please adjust asap  thank you

August 18, 2011, 5:09 AM
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Taska Hudson

I HAVE BEEN PLAYING BINGO BUT WHEN I GET BINGO AND I CLICK ON BINGO IT DOES NOTHING AND I DONT GET A BINGO. WHY CAN'T I WIN WHEN I HAVE BINGO.

August 18, 2011, 5:14 AM
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Gw Lw

i just played for the 2nd time slots spin 5bbs and i was not credited for the 3 cats.. at 7;59 pm thursday  8-18  i won earlier and recieved credits but not the 2nd time .. i am sure you are still working out the bugs on this new addition..

August 18, 2011, 8:06 PM
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Serria Spangler

i been playing this game for a few weeks now and it  keeps takeing my bb and i am not playing why is this doing this to me i like to have my bb back please fixs this for me i want all my bbs back t hanks serria

August 18, 2011, 9:45 PM
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Debiy Brown

i got 3 suns on the new slot machine , which is the jackpot , and didnt get credited for winning. 

August 19, 2011, 3:59 AM
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Kay Henson

Hello I played your slot game and didnt recieve my bbs when i had 3 dolphins!!   Can you help me PLEASE!!! all I want ia my bbs that I won on the slot game!!  Thank you!!

August 19, 2011, 12:28 PM
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Amanda Levan

Been Playing the beach slots ALL MORNING and finally got a 3 suns and it FROZE and did not credit my BB...The amount was at 4, 118 when I hit it, but the amount kept going up afterwards....HELP!! I would like to be credited for my winnings...Thank You

August 19, 2011, 1:21 PM
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Selena Borhman

Just played numerous games, and won on SEVERAL cards in several games, but I was not credited ANY of my winnings!  In just ONE game, I won 1350 BB's and didn't receive ANYTHING!  Didn't keep track of the others, but there were at least an additional 155 BB's I didn't get!  PLEASE CREDIT MY ACCOUNT WITH MY WINNINGS! 

August 21, 2011, 3:09 AM
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Selena Borhman

BTW, those winnings were in the manual daub room....

August 21, 2011, 3:09 AM
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Kimberly Gates

I was just playing the slot machine and got 3 sand castles..nothing happened and was not credited my winnings, please check my page and correct this, thank you Kim Gates

August 21, 2011, 9:56 AM
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Roland Billiot

i was playing the millionare game won 2nd place of 2000 bbs and it did not credit

August 21, 2011, 1:03 PM
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Misty Vandivor

at 9:41:14am i won 50 with three castles and did not get my credits would u plz look into this TY

August 21, 2011, 1:21 PM
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Misty Vandivor

sry time  was wrong it was  9:14:41

August 21, 2011, 1:28 PM
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Julie Ferguson-Gould

 I was playing the slots and got 3 dolphins and DIDNT recieve my 1000bbs it was at 1:11 am western time in Broad St Bullies. Please adjust my winnings to reflect the win!

August 22, 2011, 4:36 AM
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Julie Ferguson-Gould

 I was playing the slots and got 3 dolphins and DIDNT recieve my 1000bbs it was at 1:11 am western time in Broad St Bullies. Please adjust my winnings to reflect the win!   Dated Aug 22 2011

August 22, 2011, 4:38 AM
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Debbie Meadows

I just finished playing in the  "Under the Sea" room and was to have won $25.00BB and didn't recieve them. And whats with paying only half of the posted prize amount.  I was in the "Safari" room won $50.00BB but was only paid $25.00. This happened in the last hour.  Please help!!!

August 22, 2011, 11:38 AM
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Roland Billiot

august 21 st played the millionaire game won 2000 bbs not credit yet

August 22, 2011, 4:51 PM
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Lori Lewis

I just got the ski doos on the bingo slots game and it didn't give me my winnings.

August 22, 2011, 6:38 PM
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Lori Lewis

And it isn't the only time i have had the sand castles before a few times and didnt get them either

 

August 22, 2011, 6:38 PM
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Janice Luongo Lamb

I won twice in the manual mark room and I did not receive my bingo bucks

 

 

 

 

August 22, 2011, 9:52 PM
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Jeri West

Ive imformed you of losing almost $15.00 not credited to my account on my winnings an nothings been done. by the looks 0f it. alot of people having issues here. All I know is, Im not spending another penny of my $$ until the problems fixed.

 

 

 

August 23, 2011, 2:44 AM
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Misty Vandivor

during game 5242002 at 5:42 i hit 3 castles and didnt get paid for the second time this haas happened with the castles will u plz look and fix ty

August 23, 2011, 6:49 PM
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Misty Vandivor

once again hit 3 castles and nothing what is the deal its getting old real fast

August 23, 2011, 10:26 PM
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Heather Nicholson

I was not able to access the sunny money 50 dollar room 3 nights in a row and when i came back into the room it said i got 2nd place and i also wasn't able to get into the jackpot pass room this evening either and i was able to access it after and i got 3rd place in that room not a very good experince the last couple of night i would like my account credited and also have been having problems with the slots in the bingo rooms not being credited for those wins either a got sandcastles and jet skis twice in one night not very happy right now could you please kindly credit my account

August 24, 2011, 9:27 PM
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Kristin Preston

hi i played bingo on 8/22/`` at 11:45 p.m. i got bingo and i didn't get my credit please credit me my credits

August 25, 2011, 3:01 AM
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Jo Ann Trahan

I just bingoed for 434 bb's and they wqere not credited to my account, I have bought credits through paypal because I love playing this game, but is this is the way it is run I will no longer be buying credits.

August 25, 2011, 10:09 AM
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Debbie Lee

i won the V and did not receive my gold cards or bingo bucks and this was the first time. This game cheats!

August 25, 2011, 2:16 PM
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Debbie Lee

i won the V and did not receive my gold cards or bingo bucks and this was the first time. This game cheats!

August 25, 2011, 2:16 PM
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Sandi Boyd

I played in the High Rollers and I was suppose to win 830 bingo bucks an I only got 400 it was today Aug. 26 at 4:13 the game before game number 5255287. I would like the rest of my bingo bucks I didnt even get half of what I was owed.

August 26, 2011, 4:15 PM
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Jamila Cortes

i won three games today and didnt get any of my winnings this sucks

August 27, 2011, 8:16 PM
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Bonnie Cook

I played high roller and won 300.00 but was not credit to my account.

August 28, 2011, 11:26 AM
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Katie Davis

I still havent recieved my bbs for the 3 dolphins on the slot game why is it taking so long !!!  thank you

August 29, 2011, 3:03 PM
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Patricia Thaxton

I HIT THE 1000.00 IN SLOTS AND DIDN'T GET COINS

August 30, 2011, 5:35 PM
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Amber Ross

I qualified for the Sunny money room and this is the third time the game will NOT open or let us on!! Last night I won $155.00 and Ive been credited only 20.46... Where is the rest of my money?

August 30, 2011, 9:05 PM
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Marcy Hackett

I won 1st and 2nd in penny room, received gold cards but no bingo biucks it would be nice to get the credits we need to play again......

August 31, 2011, 2:21 PM
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Sandra McFarland

I won today in high bucks bingo.  I was supposed to win 826bbs.  I only received 400.  I am not happy.

 

August 31, 2011, 4:16 PM
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Val Rebmann

I'm not getting all the credits i win  and when it does give me some it is sooo slow. Please fix this.When people play to have fun , it's not so much fun when it turns into a pain in the butt!!!

 

September 1, 2011, 12:46 AM
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Val Rebmann

I forgot to add that it shorted me 127 bb, not happy either no problem taking them out right away when you play bingo .

 

September 1, 2011, 1:28 AM
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Rick N Patty Dushane

Ijgame in sunny days. I won 2nd place for 414 BB. They were not credited. This sux. You do not have a problem taking them when I play the gam, please credit me my BB

September 1, 2011, 8:02 AM
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Tina Brown

I had 3 of the blue jet ski boat and I did not get my 200 bbs credit

September 1, 2011, 3:35 PM
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Sharon Kidd-Johnson

just started playing this game yesterday, have won several games but am not getting credits for any of them!  whats up with that.  Will not play again until I get some credits refunded.

September 1, 2011, 4:53 PM
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Wendorlyn Duncan

i played in the bingo game four squares anywhere and won the grandprize and it wasn't credit to my account, then i won first round in the same bingo and still didn't get credit for it niether why. i think you should credit right away i hope you get this right unless i won't play anymore and dislike the game.

September 2, 2011, 8:33 PM
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Mike Debolt

i gott the 3 boats on tthe slots and it did not give me my bb

 

September 3, 2011, 10:41 PM
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Gene Crocker

I was in Manual mark Caffeinated and won a big winner bingo and didn't get the credits or buck as you call them it was over 450 bucks i should have gotten .. why play a game if your not going to get the credits or bucks ?this is fair .. you need to fix it ..

September 7, 2011, 3:34 PM
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Mike Debolt

i lost a lot of bb they said that i won and i did not get them so i just said owelll they dont care

September 7, 2011, 4:47 PM
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Cathy Dibble

I won 2 games in first place on 9/16/11 and did not get the BBs posted to ,my account. Please rectify.

September 17, 2011, 9:18 PM
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Jack Oneal

Last night I returned all my jewels, and other items to Ryzing. It gave me over 5,000 bb's for all of it.  I played bingo/slots all night, and won. It is now telling me I have $1 left. I looked at my balance history and it is not correct. Can someone please look into this.   Thanks

September 18, 2011, 8:22 AM
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Lorna Cann

Hi  I won bingo on 5359563 game and didnt get my bingo credits . This happenned yesterday too . I won two bingo and never got credits for them . I looked at my profile and it shows no bingos . Why isnt it registering . Also I had 246 credit when I started today and brought four regualr cards and now only have 86 . Why can you help

September 18, 2011, 11:47 AM
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Lorna Cann

Hi  I won bingo on 5359563 game and didnt get my bingo credits . This happenned yesterday too . I won two bingo and never got credits for them . I looked at my profile and it shows no bingos . Why isnt it registering . Also I had 246 credit when I started today and brought four regualr cards and now only have 86 . Why can you help

September 18, 2011, 11:47 AM
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Dona May-Gragg

I played a game at approx. 5:30 am this morning Monday on 9/26 but was not credited my winnings of  3 gold cards adn about 335 credits. They are not showing up in my stuff. Please let me know how to get my credits.

September 26, 2011, 6:36 AM
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Robert Alley

I played in a blue card game at 12;10 and won a first place but didn't receive anything. I'm new here but pretty sure a first place gets something. Please credit me what I have coming.

October 5, 2011, 3:24 AM
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Cynthia Hester

i did not get my bingo buck when i call bingo on 10-05-2011 and 10-01 -2011

October 6, 2011, 11:11 AM
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Michael Derochea

I won a jackpot pass a couple of days ago !And just now found out I didnt get itand  was told you would help.The winner board showed me as the jackpot pass winner and it is not in my STUFF.ty

October 7, 2011, 6:05 PM
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Charlotte Rivait Shotsie Aishe

i just won 450 bucks and it did not show upin myaccount-october  7at about 9:30pm it even posted to my wall.

 

October 7, 2011, 9:39 PM
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Jammie Wolfe

I didn't get my bingo either just jipped.

October 10, 2011, 5:32 PM
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Louann Pieron

I won three different games and didnt get my bb points added to my account.  1130 pm tues.

October 12, 2011, 3:07 AM
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Mistique Honey

is this fraud

October 12, 2011, 7:25 PM
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Charlotte Rivait Shotsie Aishe

you have a great site, you need to fix all theese problems please!

October 12, 2011, 11:16 PM
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Mistique Honey

This must be a scam

 

October 12, 2011, 11:28 PM
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Cynthia Ruggiero

I just won a game and never got the credits. Also the slot machine has been just spinning and spinning- when it finally stops - there isnt a chance of winning. Come on you guys this is ridiculous!!!!!

October 17, 2011, 12:42 PM
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Ryzing Player Support
Ryzing's Player Community

@Cindy - thanks for your post! Can you send us the GameID for the game you won? You can find the GameID on the Balance History tab on your profile. 

October 18, 2011, 10:39 AM
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Roseann Tidwell

i just played 5 gold cards about 20min ago the last prize was charity votes and 75bbs.i got the charity votes but not the bbs ,none at all ,please Help

October 18, 2011, 11:35 PM
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Ryzing Player Support
Ryzing's Player Community

@Roseann - thanks for your post! We see that you won third place in GameID 5496182 on 10/18/2011 at 11:06:19 PM ET for 20 Charity Votes. Congrats! This price level did not have bonus bucks to award. Hope this helps!

October 19, 2011, 11:04 AM
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Luci Tokar Taylor

I WAS PLAYING THE BEACH SLOTS' AND I WAS WINNING LIKE CRAZY. NEXT THING I SAW I WAS OUT OF BUCKS.

I DO NOT UNDERSTAND THIS.

THANK YOU,

LUCI TAYLOR

October 20, 2011, 10:08 AM