Ryzing Community Board/Bingo/Bingo Community Help

Answered

Where is all of My Stuff?

Sherri Ranck
asked this on July 08, 2011 11:16 AM

Cant find my stuff. Where did it go?

 

Comments

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Ryzing Customer Support
Ryzing's Player Community

Hi Sherri,

It's still there!  You can find it under your profile now which is located at the top of the game.  Let us know if there is anything else we can do to help.  Have fun playing and good luck!

July 08, 2011 12:22 PM
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Paula Stcyr

i went to my profile and still cant find my stuff

 

July 08, 2011 09:17 PM
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Mollie Foreman

When I click on my profile nothing loads on the page. I cant see anything that I have. HELP!!!

July 09, 2011 11:24 AM
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Sandra Wormell

I checked my profile and my stuff is blank.  Sandra Wormell

July 10, 2011 09:01 PM
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Ryzing Customer Support
Ryzing's Player Community

Thanks for your posts everyone.  Can you try refreshing your screen and seeing if that helps resolve the issue?  If you're still not able to see anything in your profile can you please let us know what browser you are currently using and if you are able to view your profile by switching to another browser.

Thanks for your patience!

July 10, 2011 10:08 PM
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Ryzing Customer Support
Ryzing's Player Community

After some testing we found that this could be happening with players that are using IE8 as their current browser.  If you are able to confirm if you are using IE8 as your browser and if you an switch to another browser such as Chrome or Firefox to see if this helps that would be great.  

Any further details or updates on if you're able to view your My Stuff would be great to hear!  Thank you!

July 12, 2011 11:26 AM
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Carmika Reeder

i have flags and real cash missing

 

July 16, 2011 11:36 PM
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Donna Harvel

I can not find my stuff under my profile.  It has always showed up before, why not now????

July 28, 2011 06:02 AM
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Donna Miller

Just got all my flags within this last week and now they are all gone out of my profile. What is going on?

July 28, 2011 10:16 AM
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Ryzing Customer Support
Ryzing's Player Community

@DonnaM - your account shows that you entered the Big Bang Jackpot room which would take all your country flags.  You'll have to win those again in order to get back into that room.

@DonnaH - can you try switching to another browser and let us know if this helps?

July 28, 2011 05:36 PM
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Lisa Bledsoe- Holcomb

ok im here and completely lost lol

August 04, 2011 02:28 AM
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Ryzing Customer Support
Ryzing's Player Community

@Lisa - We're glad your here!  Let us know how we can help you.  You can view our quick instructional video under our FAQ section  http://ryzing.zendesk.com/entries/485765-how-do-i-play-bingo  which should help you get started.

Let us know if you have any other questions!

August 04, 2011 06:45 AM
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Donna Carroll-Sanchez

my stuff page is empty.  I was usung IE8, i tried refreshing and even changed to firefox but it remained empty.  i wanted to be sure I had the jackpot room pass i won but since the page is empty I dont know if credited or not

September 05, 2011 12:28 AM
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Kim Maher

it was there this morning all my stuff and now its not whats up

September 25, 2011 08:21 PM
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Sandy Reaume

why cant u have once a month bbs specials like 11 11 11 that was good and im sure yous still made your money how about sharing the wealth a little more ty ty ty 

November 15, 2011 06:43 AM
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John Pimentel

i had over 2000 bbs  then i refreshed the page went bck in and only had 900 bbs dont know why it did that i play every day hope i get my bbs bck can u help me ty 

November 16, 2011 06:55 PM
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John Pimentel

if u cant help me i wont be coming bck to bingo i dont find that right ty

November 16, 2011 06:58 PM
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Randy Pitalo

This morning after working hard to get the 4 the physic 4 items, enter the room to play and now the other have disappeared, is this suppose to happen. It is hard to get these things

 

January 07, 2012 09:14 PM
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Elliot Delgado

Someone sent me a sumo wrestler as a gift. I saw the request but when I clicked on it, I never received the gift.

April 21, 2012 11:39 PM
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Linda Whitney

i had two a sent to me n no where to find them

 

April 23, 2012 08:41 AM
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Frances Alvarado-Uribe

they open the 4 chest and the other rite after but did not give me no money

April 27, 2012 02:02 AM
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Mary Vivian

,Ok i see some of the problems I am having here, and see you mention IE8.0 as a possible problem. I got rid of IE9 and firefox bc they were really bad when trying to use with FB and Ryzing. Since I have now tried all 3 of these with support from a MS technician, what is left?? This all started when installing Windows7.. Which I dont mind saying I hate 90% of it dearly. Seem we are all being pushed into more programs that give us more computer problems that we had previously.. I wish I had waited until 2914 when xp expired before going with windows7.. It not a hard program to learn, just a royal pain.. Does windows7 have anything to do with the problem on Ryzing? Very curious to know this.

June 23, 2012 09:59 PM
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Patrina Stoeckel

Ryzing; I closed out Wiakik 2 night's ago and never got my bonus freebies? Where are they and how do I get them? I as well as alot of player's are very unhappy with the way things have started to go since you added this new room thursday. You can't gift, send or even hardly win then I don't get the Items you promissed to pay out? I have purchased Bingo Because as I'm sure millions of others have, But I am very willing to take my money elsewhere to a REAL honest place and even take a loss with ryzing and I will let all my Teammates know what hppened and you get the point the trickle effect? Please give me my freebie things that I "actually" paid for. I have spent to much money not to be able to have the things I need to possibley win real cash if this is how things are going to be then I will take a loss now and cash out and go elsewhere. Signed Patrina Stoeckel not a happy camper!

June 25, 2012 05:26 PM
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Dorothy Speziale

On June 25th i won 4 oysters and was swent the starfish and tiki,   I bought the rest except for the sea frog and dolphin.  This morning everything had dissapeared.  Where did it go and why didn't I get my coins back for everything that i had bought?

 

June 27, 2012 11:19 AM
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Mary Brown

Ive been trying for 3 weeks for the ring in Monti carlo...won it a little after 1 this morning...not showing on my stuff...I want it credited...

July 03, 2012 01:18 AM
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Caz James

i have 478 and in paris the last item i need is 400. says not enough coins.

August 02, 2012 04:06 PM